Frequently asked questions
How long does analysis take?
Reports are typically delivered within 15–30 minutes of video upload. You'll receive an email with a link to your report.
What video formats are supported?
Any standard video format (MP4, MOV, AVI). Files up to 5 GB are supported via our chunked upload system.
Can I cancel my subscription?
Yes — cancel any time from your account portal. You keep access until the end of your billing period.
Is my child's video data secure?
All videos are stored encrypted in secure cloud storage. We never share video data with third parties. See our
Privacy Policy for full details.
Do you offer discounts for clubs or multiple teams?